Amy's Country Candles

January 11, 2017Dear Revdex.com,Please be advised that *** *** *** *** visited our business office on January Per our discussion with him this matter has been amically resolved to his satisfaction.Please follow up directly with *** *** for his involvement in this matter.As a business
satisfied customer relations are of utmost importance to us.Sincerely, Max S

Dear Revdex.com:Customer vehicle was towed to our shop from dealerPer customer approval the vehicle transmission was overh***edSheila picked up the vehicle on 12/11/and signed off on the satisfactory repairsShe wrote a check for $and her warrant company "***" paid $1,Our warranty
was for 12month/12,miles.On or about February 10, they returned the vehicle stating the transmission was damaged due to being stuck in the snow which they admitted to doing which nullified our warranty.We gave the customer the option to pay $to cover the parts required to re-build the damaged transmission again which they declinedWe then offered to fix it free of charge but the warranty would be voided and they chose to take the car.We view the requested settlement totally unsubstantiated and uncalled for as the transmission was repaired in a work like manner and in good working order when delivered to customer.Sincerely, Max S