Americas Best Value Inn & Suites Alvin

DO NOT STAY THERE!!! HORRIBLE EXPERIENCEWE STAYED THERE JULY 22/ROOM WORST DECISION MADEI SPECIFICALLY ASKED FOR A NON-SMOKING ROOM BECAUSE MY TWO SON AND I HAVE ASTHMA, THEY SAID THEY GAVE US NON-SMOKING ROOM BUT IT SMELLED HORRIBLE LIKE A SMOKING ROOM THEIR SHEETS WERE HORRIBLY STAINED (TOOK PICTURES) ALSO THEIR BED COMFORTERS HAD CIGARETTE BURNS (PICTURES TAKEN) THERE WAS HAIR IN THE SHEETS (PICTURES TAKEN) THEIR AC KEPT ON GOING OFF ON IT'S OWN (DIDN'T WORK PROPERLY) IT WAS A TWO QUEEN BEDROOM WITH ONLY ONE TOWEL IN THE BATHROOM I COMPLAINED FRONT DESK AGENT SAID SHE WAS DOING LAUNDRY AND WOULD GIVE US SOME TOWELS WHEN THEY WERE DONE DRYING I SEND MY SON AT ABOUT MIDNIGHT BECAUSE I DIDN'T HEAR FROM HER AND SHE ONLY GAVE MY SON TOWELI WENT DOWN STAIRS TO COMPLAIN THEY OFFERED TO MOVE US ROOM AROUND 12:AM WE (WERE A LATE ARRIVAL CHECK IN) SINCE WE WERE TIRED OF A 5:HOUR DRIVE AND HAD ALREADY SADDLED IN THE ROOM AND DIDN'T NOTICED THIS TILL AFTER TAKEN A SHOWER AND WERE ABOUT TO GO TO BED, A FAMILY WITH KIDS DECIDED TO STAY THERE THAT NIGHT AND TALKED TO MANAGEMENT THE NEXT MORNINGWE WOKE UP IN THE MORNING AND MANAGEMENT WASN'T THERE, WE LEFT ALL DAY TO THE BEACH AND ON THE EVENING ONCE AGAIN ONLY ONE TOWEL WAS LEFT ON OUR ROOM I REQUESTED ADDITIONAL TOWELS WE NEVER GOTWE HAD TO USE OUR OWN PERSONAL TOWELS AND AFTER ALL THEY WERE TAKEN BY THEIR MAID AND DENIED THEY HAD TAKEN THEM ALSO MY FACIAL DAY CREAM FROM L'BEL PARIS REGRESSION CONCENTRE NUIT WAS TAKEN FROM THE ROOM BUT MY OTHER NIGHT AND EYE CREAM WEREN'T TAKEN THE MANAGER DENIED HE'S PERSONAL HAD TAKEN THE TOWELS AND *MY FACIAL CREAM WHICH COST + TAX* (WHEN I FOR A FACT KNEW I HAD LEFT IT THERE BECAUSE I APPLIED IT ON MY FACE BEFORE LEAVING TO THE BEACH) UNLESS IT GREW FEET AND WALKED OUT ON IT'S OWNI ABSOLUTELY REGRET BOOKING THERE AND STAYING THERE WITH MY FAMILY***NO REFUND AT ALL WAS OFFERED*** OTHER THAN I'M SORRY ABOUT THAT MA'AMPLEASE BE CAUTIOUS