The owner is one of the rudest women I have ever had the displeasure of dealing with. I completed my purchase with her simply because I needed the mattress for out of town guests, it was a special order, and by the time it arrived (3 days late) I had no time to order elsewhere. I cannot imagine how she stays in business with such a nasty disposition. She was fine when I ordered, but when I called to see when my mattress would arrive (late) she actually screamed at me over the phone. When I followed up the day it was finally to arrive (late) she asked why I was calling and what my problem was. Totally ridiculous.
The owner is one of the rudest women I have ever had the displeasure of dealing with. I completed my purchase with her simply because I needed the mattress for out of town guests, it was a special order, and by the time it arrived (3 days late) I had no time to order elsewhere. I cannot imagine how she stays in business with such a nasty disposition. She was fine when I ordered, but when I called to see when my mattress would arrive (late) she actually screamed at me over the phone. When I followed up the day it was finally to arrive (late) she asked why I was calling and what my problem was. Totally ridiculous.