I have been contacting BPM coabout a rat problem in the apartment I have leased from themThey have taken their time in dealing with the matter, leaving me without a place to sleep for the past days because I do not feel safe living in the same vicinity as ratsI woke up with a rat in my bed on Monday, they sent maintenance to survey the outside of the apartment on WednesdayAfter returning to my apartment I found a note dictating that I clean my house, as well as a dead rat that maintenance neglected to dispose ofUpon calling them back to determine what the next course of action would be, they informed me that it would be weeks before they can fix anything and that it is my fault that the rats were there in the first placeWhen I asked them to fix the holes they have been coming in from, they got angry with me and hung up
I have been contacting BPM coabout a rat problem in the apartment I have leased from themThey have taken their time in dealing with the matter, leaving me without a place to sleep for the past days because I do not feel safe living in the same vicinity as ratsI woke up with a rat in my bed on Monday, they sent maintenance to survey the outside of the apartment on WednesdayAfter returning to my apartment I found a note dictating that I clean my house, as well as a dead rat that maintenance neglected to dispose ofUpon calling them back to determine what the next course of action would be, they informed me that it would be weeks before they can fix anything and that it is my fault that the rats were there in the first placeWhen I asked them to fix the holes they have been coming in from, they got angry with me and hung up