American Septic Professionals

Initial Business Response / [redacted] (1000, 10, 2017/02/06) */ This is the first I have heard of this incidentAs always, if the customer would like for me to look at his vehicle I would be glad to as all of our work is warrantedThe customer has not contacted me with any concernsBut as I said, I would be glad to look at his vehicle Initial Consumer Rebuttal / [redacted] (3000, 12, 2017/02/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept the response, for reasons of quality of service both personal and workIf the work wasn't done correctly initially; I'm not confident that the problem with the vehicle will solved by the company this time

Initial Business Response /* (1000, 10, 2017/02/06) */
This is the first I have heard of this incident. As always, if the customer would like for me to look at his
vehicle I would be glad to as all of our work is warranted. The customer has not contacted me with any concerns. But as I said, I...

would be glad to look at his vehicle.
Initial Consumer Rebuttal /* (3000, 12, 2017/02/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept the response, for reasons of quality of service both personal and work. If the work wasn't done correctly initially; I'm not confident that the problem with the vehicle will solved by the company this time.