American Processing Support

I have worked with them for over a year now. I paid almost 1000.00 to consolidate my loans. In addition, I paid 29.99 a month for almost 6 months to receive the IDR payment plan. However, I informed them that I'd been in Public Ed for almost 20 years, 18 years to be exact so we applied for PSLF. It has been since April and I keep getting letters from Fed Loan stating that they need more paperwork and that I don't have enough time. I keep sending American Processing emails and they're not responding. In addition, when I call I get a series of advertisements. I don't know if they've gone out of business or what? I wish I had someone that can help get me out of this mess. There should be a way that we could file through the US Attorney General's Office because I know this is not an isolated situation. They preyed on desperate Student Loan Borrowers that are just trying to survive and get from under that debt.

I hired these scam artists a year ago today!

I am now getting bills for a School load that is 30 years old, and these guys claimed to do the "LOAN FORGIVENESS" process.
I had health problem, and lost my job.

Thus paid 700+ for this service to explain, this to the collectors.

I am now in Chapt 7 bankruptcy, because of my dis ability and job loss last year.
Mis representing the firms work, and what it is they their clients.

I did not order a CONSOLIDATION. I NEEDED LOAN FORGIVENESS....

I believe this company is a scam. They contacted me & told me that I qualified for a Loan Forgiveness Program & as long as I didn’t make more than $40,000 dollars a year, I would have a $0 monthly payment for 10 years. My point of contact was a lady by the name of Sarah B.& she explained that all I had to do was make 3 monthly payments of $250. That was my enrollment fee into the program while they processed my application & in the meantime, they issued a forbearance on my student loan account with FedLoan Servicing. This agreement happened back in May & it is now October. I still have not received a confirmation that I was successfully enrolled into the program. I also have still been receiving payment notifications from FedLoan Servicing explaining that I still have a payment due. This company has done none of the loan consolidation that they promised, even though I made the three monthly payments of $250 that they required.

I was told that I would be assisted with documentation to lower my student loans with Fed loan servicing as I am a teacher. I emailed my information to Lamont G contact is and called him today to find out he was not at his office and the message sounded real strange. Thus, I called the company that Mr. G works for at and was told Mr. G will no longer assist me now it will be Miss Sarah Bautista and she asked me for all my information again which does not make sense as they should have my information already, in fact, they have already charged -374.00 on July 25 2018 for helping me consolidate my loans which I found today were not consolidate yet nor my documents processed. I did not resend my information to Miss Sarah Bautista as I feel it is a scam that just wants to take money from me.