Dear Msor Mr***,CSTI apologize for the issues you've experienced in ordering the Create Your Own dollPlease contact me at your earliest convenience so I can make the arrangements to refund and place a new order for you I can be reached Monday-Thursday, am-5pm CST and Friday, 8-at the number below I will be out of the office on Wednesday, December 6th.I look forward to speaking with you! Most sincerely, Sandi [redacted] Manager, Corporate Service Communications [redacted]
A refund of $was applied to her Visa card ending in *** on December 26, 2017. It may take 5-business days, depending on your bank policies, for the funds to be available in your account.We apologize for the delay. We open returned items in the order in which we receive
them. Due to the unusual volume of transactions at this time of the year, and the unusual shipping carrier times, out turnaround time is longer than is typical. Thank you for your patience
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Dear Ms. or Mr. [redacted],CSTI apologize for the issues you've experienced in ordering the Create Your Own doll. Please contact me at your earliest convenience so I can make the arrangements to refund and place a new order for you. I can be reached Monday-Thursday, 8 am-5pm CST and Friday, 8-1 at...
the number below. I will be out of the office on Wednesday, December 6th.I look forward to speaking with you! Most sincerely, Sandi [redacted]Manager, Corporate Service Communications[redacted]
Dear Ms. [redacted]I agree that this was not handled well. I'd be happy to honor the appropriate discount and prices on the items for the Cyber Monday sale. If any of the items are no longer available, I will extend the pricing to comparable items. Please contact me at your earliest...
We contacted [redacted] via voicemail(left a detailed message) and email informing her we have properly added the points she should have earned and as a small gesture of apology , we have awarded her an extra 130 points.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
THANK YOU SO MUCH! I REALLY APPRECIATE EVERYTHING!!!
Dear Msor Mr***,CSTI apologize for the issues you've experienced in ordering the Create Your Own dollPlease contact me at your earliest convenience so I can make the arrangements to refund and place a new order for you I can be reached Monday-Thursday, am-5pm CST and Friday, 8-at the number below I will be out of the office on Wednesday, December 6th.I look forward to speaking with you! Most sincerely, Sandi [redacted] Manager, Corporate Service Communications [redacted]
A refund of $was applied to her Visa card ending in *** on December 26, 2017. It may take 5-business days, depending on your bank policies, for the funds to be available in your account.We apologize for the delay. We open returned items in the order in which we receive
them. Due to the unusual volume of transactions at this time of the year, and the unusual shipping carrier times, out turnaround time is longer than is typical. Thank you for your patience
Yes I have received the refund now. Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Dear Ms. or Mr. [redacted],CSTI apologize for the issues you've experienced in ordering the Create Your Own doll. Please contact me at your earliest convenience so I can make the arrangements to refund and place a new order for you. I can be reached Monday-Thursday, 8 am-5pm CST and Friday, 8-1 at...
the number below. I will be out of the office on Wednesday, December 6th.I look forward to speaking with you! Most sincerely, Sandi [redacted]Manager, Corporate Service Communications[redacted]
Dear Ms. [redacted]I agree that this was not handled well. I'd be happy to honor the appropriate discount and prices on the items for the Cyber Monday sale. If any of the items are no longer available, I will extend the pricing to comparable items. Please contact me at your earliest...
convenience at [redacted] Thank you, [redacted]
We contacted [redacted] via voicemail(left a detailed message) and email informing her we have properly added the points she should have earned and as a small gesture of apology , we have awarded her an extra 130 points.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
THANK YOU SO MUCH! I REALLY APPRECIATE EVERYTHING!!!