Worst experience of my lifeAn appointment was made for my bridal party for fittingsBecause I, the bride, was not there with them they weren't allowed to be seenThe customer service was horribleWhoever "Charles" is referred to children as "these" and we were referred to as "you people"When I asked for a corporate phone number I was told they don't have to give me any informationI was told the same thing when I asked for his informationHe tried to wrestle my phone out of my hand (which is assault) because he had no right touching meI was threatened by him telling me he has my phone number and addressI went to another store and was told by other bridal parties of almost the same experience as well as a lady with her daughter shopping for prom dressesHorrible horrible horrible experience
Worst experience of my life. An appointment was made for my bridal party for fittings. Because I, the bride, was not there with them they weren't allowed to be seen. The customer service was horrible. Whoever "Charles" is referred to children as "these" and we were referred to as "you people". When I asked for a corporate phone number I was told they don't have to give me any information. I was told the same thing when I asked for his information. He tried to wrestle my phone out of my hand (which is assault) because he had no right touching me. I was threatened by him telling me he has my phone number and address. I went to another store and was told by 2 other bridal parties of almost the same experience as well as a lady with her daughter shopping for prom dresses. Horrible horrible horrible experience.
Worst experience of my lifeAn appointment was made for my bridal party for fittingsBecause I, the bride, was not there with them they weren't allowed to be seenThe customer service was horribleWhoever "Charles" is referred to children as "these" and we were referred to as "you people"When I asked for a corporate phone number I was told they don't have to give me any informationI was told the same thing when I asked for his informationHe tried to wrestle my phone out of my hand (which is assault) because he had no right touching meI was threatened by him telling me he has my phone number and addressI went to another store and was told by other bridal parties of almost the same experience as well as a lady with her daughter shopping for prom dressesHorrible horrible horrible experience
Eric the manager was very rude and treated us very badly. Worst experience ever. Avoid this racist bigoted place.
Worst experience of my life. An appointment was made for my bridal party for fittings. Because I, the bride, was not there with them they weren't allowed to be seen. The customer service was horrible. Whoever "Charles" is referred to children as "these" and we were referred to as "you people". When I asked for a corporate phone number I was told they don't have to give me any information. I was told the same thing when I asked for his information. He tried to wrestle my phone out of my hand (which is assault) because he had no right touching me. I was threatened by him telling me he has my phone number and address. I went to another store and was told by 2 other bridal parties of almost the same experience as well as a lady with her daughter shopping for prom dresses. Horrible horrible horrible experience.