American Eagle Towing & Transportation Reviews (%countItem)
American Eagle Towing & Transportation Rating
Address: 1818 Austell Rd SW, Marietta, Georgia, United States, 30008-4364
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If I could leave 0 stars I would. The owner of the shop hung up on me as I was trying to get information on the price of my tow as well as the location. When I called back, he would not answer the phone. This is not how a place of business should be ran, especially when dealing with someone's vehicle.This place need to be shut down or either someone should teach him the correct way of customer service.
Very shady practices illegally towed car, very rude and unprofessional over the phone. Makes up prices, demand I pay 425 to have car released, if I come after 12pm it's another 25 dollars. This places needs to be shut down.
They towed my car from my complex without notice
They towed my car without notice lied & said it was tagged 3 days before it was towed which I was in the car the night before so I am positive it was not tagged now they won't let me Retrieve my personal belongings from my vehicle & over charging for storage
I would like my vehicle returned
Contact Name and Title: ETHEL *** MGR
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@YAHOO.COM
AMERICAN EAGLE TOWING HAS A CONTRACT WITH THE COMPANY : THE ALCOVE APARTMENTS SINCE 04-10-2019, MGR. CHARLENE *** ON 10-07-2019 ALL VEHICLES WERE TAGE WITH WARNING STICKER WITH DIFFERENT VIOLATIONS,,WITH THE TOWING DATE ATTACHED AS OF 10-09-2019,,,,THIS VEHICLE WAS TAGED BECAUSE OF TAG EXPIRED ON SEPTEMBER 2019,,,,VEHICLE WAS TOWED ON 10-10-2019,,,,AT THIS TIME WE HAVE ALL PICTURES SHOW INFORMATION ON FILE AS NOTED,,,AND MGR HAS COPY FOR THE REMOVAL OF VEHICLE OFF PROPERETY,,AND WE AMERICAN EAGLE TOWING DO BEFORE WE TOW ANY VEHICLE ON THE DESIGNATED DATE OF TOWING PRESENT A LIST TO MGR BEFORING TOWING ANY VEHICLE FRON LOT, SO IF ITS ANYTHING ON LIST THATS NOT SUPPOSED TO BE REMOVED,,AMERICAN EAGLE TOWING WILL NOT REMOVE PER MGR REQUEST. VEHICLE WAS PICKED UP ON 10-14-2019 BY OWNER,IF NEED FOR ANY PHOTOS OR PAPERWORK PLEASE REQUEST, THANKS ETHEL OSGOOD OFFICE MGR.
very disrespectful and dont give price over the phone to steal peoples money and efforts
Sign says 150 / tow and 15/ day. They're saying 245 cash only to release my car. Pulled a gun on me.
Product_Or_Service: Towing release?
Refund Give me my money back!
ON MARCH 18, 2018 AROUND 2:00A.M. YOUNG MAN CALLED INTO OFFICE PHONE IN REGARDS OF HIS CAR BEING TOWED.
MGR INFORMED MAN THAT HIS CAR WAS INDEED ON PROPERTY AND CLIENT STATED HE WANTED TO GET HIS VEHICLE OUT OF TOW,, OWNER INFORMED MAN THAT HOURS OF OPERATION WAS MONDAY -FRIDAY 10-6 PM,,,,,AS MGR WAS COMING FROM BACK OF OFFICE,, HE NOTICE A CAR PULLING UP ON PROPERTY OUTSIDE OF GATE,,,,THE GATE WAS SECURE AND CLOSED WITH SEVERAL SIGNS STATING KEEP OUT,,, SECURITY CAMERS,,,,KEEP OUT AT FRONT OF GATE.
YOUNG MAN GOT OUT OF VEHICLE OUT SIDE OF GATE ,, HE OPEN UP THE GATE WITHOUT PERMISSION,,,,HE THEN CONTINUED TO WALK TOWARD HIS VEHICLE THAT WAS INPOUND,,,,THE OWNER CAME TO DOOR FLASHED WITH A FLASH LIGHT AT THE MAN,,, ASK HIM WHAT WAS HE DOING,,,THE MAN STATED HE WAS GOING TO GET HIS CAR,,,,AT THIS TIME THE OWNER ASKED HIM TO LEAVE THE PROPERTY,,,SEVERAL TIMES HE THEN TOLD HIM HE WAS TRESPASSING AND THAT HE NEEDED TO GET OUTSIDE OF GATE,,,,HE THEN CONTINUE TO WALK TOWARD HIS CAR,,, THE MAN WAS , SEEM TO BE UNDER THE INFLUENCE OR INTOXICATED,,,,THE MAN CONTINUED TO STAND AND SAY HE WANTED HIS VEHICLE AND WAS GOING TO GET IT AND HE WAS NOT GOING TO LEAVE WITHOUT IT.THE OWNER STATED YOU ARE TREPASSING AND I HAVE A GUN,,, AND GET OFF THE PROPERTY,,, HE THEN WENT OUT THE GATE GOT INTO VEHICLE WITH OTHER PEOPLE INSIDE OF CAR AND LEFT,,,,,
AFTER REVIEWING SIGN AT 125 ATLANTA RD IS SAYS 150.00 FOR TOWING 15.00 PER DAY,,,
THAT IS AN OLD SIGN THAT WAS OVERLOOKED WHEN REPLACING NEW SIGNS,,,,,
ON MARCH 19 MR. CAME TO AMERICAN EAGLE TOWING ,, NOT KNOWNG THAT THERE WAS AN OLD SIGN HE WAS CHARGED 175.00 FOR TOW AND 20.00 FOR ADM FEE TOTAL 195.00 NEW FEE'S.