American Dental Solutions

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI just want to say that yes they refunded me but only because I went there on the 29th to close my account and it just so happened the manager Elaine was there and asked very politely and was extremely nice and very professional on why I was closing my account she had then said who I previously spoke to when I called was not a manager and that she could reverse it and if she did would I still stay a memberI told her yes and thanked her and as far as having the money in there it always is this was nonsense knowing my direct deposit was coming in the very same day the car payment didIt is common courtesy to treat your members with a little respect if everyone did this just think how well thing s would beTHANK You so much Revdex.com FOR ALL OF YOUR HELP AND YOUR QUICK RESPONSE .
Regards,Thank You
Joanne C***

Good morning! I just wanted to touch base and let you know that as of 10:14 am, Don M[redacted] contacted me stated the late payment will be removed from my report. It will take 10-15 days however for the update. This is in regards to complaint [redacted]. Thank you!Sent from my iPhone

Dear Representative Revdex.com;I received your letter/complaint dated 07/29/2015, with assigned ID of [redacted]. The complainant documented that they did not receive a fee of $35.00 back due to a Non-Sufficient Fund situation. This is untrue. The fee was refunded on 07/29/2015 at 14:43 p.m. by the...

[redacted] Branch Manager.It is the policy of Cross Valley Federal Credit Union that funds be present in the account at the time a withdrawal is made. If funds are not available, the item is then returned with a fee for non-sufficient funds. I understand that the complainant has had direct deposit for over one year, however direct deposit can be stopped at any time and the Credit Union would have no knowledge of this until the deposit was not received. It is in the complainant's best interest moving forward that the complainant have enough money in the account to cover the withdrawals that are scheduled.Respectfully,Traci D[redacted]