Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I've waited one month but no one has been here to re-seal my driveway. Please call me to let me know when you will be here.
Regards,
[redacted]
Mr. [redacted],I apologize for the confusion on your driveway. I thought I had called you and left a message letting you know that we do not seal driveways in the [redacted] area at this time. I did not know that you had purchased a daily deal, or I would have made sure you received a...
refund. The newspaper did not let me know you had tried to contact them either. I am cutting you a check today for $50.00 and sending it to you right away. We have considered sealing driveways in the [redacted] area, but it has not been proven cost effective as of yet. We appreciate your interest and we are truly sorry for the mix up.Thank you,Stephen WadeOwner
Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I've waited one month but no one has been here to re-seal my driveway. Please call me to let me know when you will be here.
Regards,
[redacted]
Mr. [redacted],I apologize for the confusion on your driveway. I thought I had called you and left a message letting you know that we do not seal driveways in the [redacted] area at this time. I did not know that you had purchased a daily deal, or I would have made sure you received a...
refund. The newspaper did not let me know you had tried to contact them either. I am cutting you a check today for $50.00 and sending it to you right away. We have considered sealing driveways in the [redacted] area, but it has not been proven cost effective as of yet. We appreciate your interest and we are truly sorry for the mix up.Thank you,Stephen WadeOwner
Mr. [redacted]'s driveway has been completed.