Allison Construction

Per the complaint ID [redacted], we have reviewed the Assessor's Property card for the date of ownership by [redacted]. With that review we were in error on the $838.50 delinquency on paying the sewer billings. That delinquency should have been paid by the owner that sold the house to Mr. [redacted]...

but it doesn't solve the problem that she is not paying her sewer bills as she should be.As far as the payments being returned: We changed our PO Box #, last year (2014). The correct address and message was placed on the billings in large Letters for a 6 month period and the return address was and is correct. After this time expired the post office still forwarded this to u for 6 additional months. The address is on the bill every month and because the complainant never changed it with her bank after a year they were returned to sender because that PO Box was closed and the forward had expired.We were confused about the owner stating the payments were returned since we have not received any payments since June 2015 nor have we received a call concerning the address from the complainant. The owner currently has a Lien on the property placed in July 2015 and an outstanding balance of $244.10 on top of that. The Town of Speedway does NOT commit illegal acts with our Utility billings. A simple call by [redacted] could have fixed this issue quickly, but no such call occurred. With her payments being returned to her bank should have been a red flag for her to make a call to understand why this was happening. At least a hundred other customers who did not notice the change and continued to have payments redeposited in their bank did call and understood the situation just fine. It is interesting that she has had problems with her other utilities as well.Monty [redacted], CFE Clerk-Treasurer