Allied Van Lines, Inc.

I am surprised that such a large company is not managed well.
So much responsibility is given to the driver. We found out during our move that the driver recruits and pays every crew person. The driver told us that all the help goes through Allied training and has been background checked. The driver pays the crew cash at the end of the day- Red Flag #1

We had a crew of 4 helpers in CO. They were amazing. I was very pleased with their kindness, politeness, and care they took with our stuff. Everything was padded very well. They worked quikcly and very diligently. Our driver was a real neat guy. He was fun, kind and honest. Upon delivery in San Antonio, we only had a one person crew. The temp was at least 98 degrees in the afternoon. Can you imagine how hard this kid worked? He was an amazing, upbeat worker. I just felt terrible that he was doing it all my himself- in the TX heat of July.
At 1:00 one of the kid's friends came to help him. We did end up having 2 people from 1:30-7.
Apparantly, the new helper's mother was a contractworker for Allied. This new kid worked for a competing moving company. This new helper was not an Allied employee- But this kid needed help so we did not say anything.
Both crew members were very helpful and set up my furntiture just how I wanted it. Even after changing my mind a couple times.
However the parts to our son's bed were missing.
We have a bed in pieces in my son's room.

I am appaled that Allied could not help our driver find movers. It seems like he should have assistance with hiring a professional crew of workers. And that they should be getting an actual paycheck with taxes taken out? Perhaps they do but there was alot of cash being handled.