All Seasons Self Storage

Dear Revdex.com,First, we'd like to apologize for any inconvenience this matter has caused [redacted] and her team. We've been in touch with [redacted] over the past two weeks and have every reason to believe that this matter will be resolved amicably. If you need further information on this matter, please...

feel free to contact me at ###-###-####. Thank you.Angelica D[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hello – We have been able to speak with [redacted] directly and resolve all pending issues mentioned in the prior statement. We’re glad we were able to come to a resolution and we wish [redacted] all the best for future success.Thank you,Angelica D[redacted]

We have received the complaint for [redacted], complaint # [redacted] Please know that we take customer dissatisfaction very seriously. As a result, we have reviewed this matter thoroughly with several team members to understand these issues better and respond appropriately. As a result, we...

have worked with our finance department to provide the client with a refund of $299.00. Thank You,          Shalisa C[redacted] Executive Office Web.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the immediate matter has been resolved.
Sincerely,
[redacted]

We have received the complaint for [redacted], complaint # [redacted] Please know that we take customer dissatisfaction very seriously. As a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond appropriately. We apologize for...

the customers experience and have made direct contact with the client and have sent the client a release agreement to refund the client $ $747.00. Thank You,          Executive Office [redacted]

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The business never contacted me, I have left them 2 messages myself (after messages were left with my wife). I can be reached at [redacted].
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. We're sorry to hear that [redacted] didn't have a better experience. We are happy to report that we have contacted [redacted] and have reached a mutual agreement. Best, GB.

Dear Revdex.com, We have received the complaint for [redacted]. Please know that we take customer dissatisfaction very seriously. We have confirmed that the client did have a package with us. After researching the results the client received there was an agreement and...

signed refund for five months totaling $995.00. The account has been refunded. Thank you, Ashley P[redacted] Executive Office [redacted]

Dear Revdex.com - Thank you for bringing this issue to our attention. We are disappointed to hear that [redacted] didn't have a better experience with Yodle. We are happy to report that we have contacted [redacted] and have reached a mutual agreement. Thanks, GB.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

We've been offered a Confidential Release and Settlement Agreement from Yodle.  Mia, from Yodle, states that this agreement will release us from our contract, however we've never had a contract and Yodle has been unable thus far to produce a signed and valid contract for our review.  This offered agreement from Yodle only protects Yodle from all liability and does nothing to protect us, the client.  I requested back in December to end our services by January [redacted], and Yodle still refuses to end services for us until January [redacted], costing us time and money as we delay the launch of other marketing initiatives because Yodle refuses to halt our campaigns.  All we want is for Yodle to halt our campaigns, they stated that they were willing to halt ONLY if we signed this legal agreement that protects them from any liability, otherwise they're not willing to halt our campaigns.  This is unacceptable.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com: We have met all terms requested by [redacted] and consider this resolved from our end. Best, GB.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved as soon as they submit the refund promised to me.
Sincerely,
[redacted]

Dear Revdex.com,We investigated [redacted]’s issue further and
escalated this situation to additional people doing everything we could to fix the problem with the content on his [redacted]
listing, which we are happy to report has now been rectified. [redacted] still needs to claim ownership of
the listing by following the instructions outlined in the attached images. Per
our previous communications, he will  also need
to create a [redacted] email address if he doesn’t already have one. By following
these steps, it will assure [redacted] does not have any
further challenges like this moving forward. We are very sorry for [redacted]’s frustrations and wish him all the best in his future
endeavors. Best,[redacted]

Dear Revdex.com: A representative has been in touch with [redacted] to discuss these issues and find a resolution. We are hoping to resolved this as soon as possible but have been unsuccessful at reaching [redacted]. If he could follow-up with Mia P[redacted] or Cecily B[redacted] at ###-###-####, they will be able...

to work through the mutual agreement, close his account and answer any final questions. Thank you, JM.

We have received the complaint for [redacted] Please know that we take customer dissatisfaction very seriously. As a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond appropriately. As a result we have...

worked with our finance department to refund the client $1096.00. Thank You,          Shalisa C[redacted] Executive Office [redacted]

Dear Revdex.com,Thanks for bringing this matter to our attention. We have turned the account off, and contacted the customer regarding us starting the proces to remove the website and listing.We appreciate you closing this matter as resolved.Regards,Michael B[redacted]Manager, MarketingWeb.com[redacted]...

[redacted] [redacted]

Dear Revdex.com: We are very sorry to hear about [redacted]s experience, this is certainly not the type of experience we want any of our 50,000 customers to have. After leaving a few voicemails and an email, we have been unsuccessful at reaching him but we are hoping to be in touch with him soon so we...

can resolve this matter. [redacted] can reach Ron L[redacted] at ###-###-#### who will work with him directly on addressing his concerns and finding a mutual agreement. Thank you, Jessica M[redacted].