All Radio Billing - WWRC 1260 AM

Hi,We truly apologize that you did not receive an email back According to the USPS Tracking Number: [redacted] your item was delivered on Tuesday Feb 16th Please call our customer service team during our business hours if you have any further questions Our goal is to ensure that each one of our customers are extremely satisfiedPriceRock Customer Care

Hi, We apologize for any miscommunication however we have refunded your *** [redacted] account in the amount of $365.91. We recommend that you please follow up with *** *** to obtain the funds. Our goal is to ensure that each of our customers are extremely... satisfied. Please call our customer cr during our business hours if we could be of further assistance. Regards,PriceRock Customer Care

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

After speaking with customer service,pricerock has agreed to the refund amount I was requestingIt is therefore my complaint has been respectfully resolved in this matter,and wish I wish to close this case Thanks

We stand by our products 100% and guarantee 14K gold as advertised. From our experience, some jewelers may not give an accurate representation in hopes that they have you buy something from them. We recommend that you have the item tested by an independent appraiser that would put their
results in writing with their letterhead. We will reach out to you to resolve this issue and hope to turn this into a positive experience for you. Once again we stand by out products 100%.PriceRock Customer Care

We apologize for any difficulty that you may have had in entering a promo code. The area to enter the promo code is in the shopping cart on the right hand side near the top. We issued you a 25% refund on the order. If there is anything else we could do to turn this into a positive
experinece for you, please let us know

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We truly apologize for any mor miscommunication. The refund
was issued today. Our goal is to ensure our customers are extremely satisfied
with their products and our service
Regards,
PriceRock Customer Care

Hi,We truly apologize that you did not receive an email back.  According to the USPS Tracking Number: [redacted]  your item was delivered on Tuesday Feb 16th.  Please call our customer service team during our normal business hours if you have any further...

questions.  Our goal is to ensure that each one of our customers are extremely satisfied. PriceRock Customer Care

I'd [redacted] you can close my case against price rock llc they finally sent me my order. Thank you for your help.

You can close my case pricerock I got my refund back

[A default letter is provided here which indicates your acceptance of the...

business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hi, We apologize for any miscommunication however we have refunded your [redacted] [redacted] account in the amount of $365.91.  We recommend that you please follow up with [redacted] [redacted] to obtain the funds.   Our goal is to ensure that each of our customers are extremely...

satisfied.  Please call our customer cr during our business hours if we could be of further assistance. Regards,PriceRock Customer Care

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: the company replied "We issued you a 25% refund on the order" …. but as of 9:00 am CST , 22 May 2018 , this refund has neve been received …. once received I will accept this resolution to my complaint …..
Regards,
[redacted]

We have been in business for 14 years and never had an issue like this.  Regardess we will take back the return, and inspect them to see what we find.  We can refund you in full.  PriceRock Customer Care