All Pro Truck and Trailer Repair LLC

This person was parked in a no parking zone and we have a contract with there rental management company to tow all cars illegally parkedShe called the next morning to recover her vehicle from impound asked how much we told her $she took some belongings out of her car and asked how long she
would have to pick it up, she was told can pick up at any time between and 5, but would be charged $for each additional dayShe said she would be backWe then received a call at about 8:pm that night from her wanting to pick up her car, we told her we did not have anyone at the office this late to take payment and release her carWe normally do go out of our way to meet people for there vehicles until 6-pm knowing people have different schedulesShe was not happy about thisA male then called and said he would be picking up the car that night and that the female was told she could pick up until midnight that nightHe was very rude, using vulgar and threatening language and making it clear he was not paying any more then to pick up the car and we stole the car and we have incompetent employees, this went on for some timeMarty simply told him he would meet him at 7am to pick up the carWhen they showed up to pick up the car again they were very confrontational demanding they would only pay $250.00, the male was again using vulgar and violent languageHe threatened to call the police at this time we told him we would be willing to call themThe female apologized for the males behavior and she paid the fees and we released the carAfter assumed was done the mother of one of them followed one of our employees to a stop light and got out and confronted and harrassed them about this impound alsoThey were not happy about the car being impounded and they made sure we were aware of this