All Occasion Florist

We were directed to Dynasty Heating & Cooling through our HWAWe were having issues with our heat pump & it was determined we needed to replace our thermostatDynasty recommended we put in a Honeywell which we agreed tooAfter waiting for the owner to call us back (very poor communication), he didn't show, but sent another tech who after installing ended up being a different brand which we didn't pay forWe insisted on the Honeywell but was told it was out of stock & the one we got was just as goodWe were not happy with that answer, so told the tech we wanted what we paid for, and he contacted the ownerAfter numerous calls & waiting he finally came out installed the same brand but supposedly an upgrade & said he wasn't going to charge usStill didn't feel we were being taken care of, he told us "what else do you want me to do"? I have been fired from HWA, (which didn't happen) blaming us for, and had a bad attitude with usWe still don't have the proper manual for the unit installed and no receipt for itThe owner no longer wants communication with us and has asked us to stop texting himHe has lied to us and we now have a unit that he will not stand behind if something were to happenThe owner is very unprofessional if you don't work with his schedule and doesn't do what he says and doesn't show up when he says