All My Sons Moving & Storage of Fort Lauderdale Reviews (1)
All My Sons Moving & Storage of Fort Lauderdale Rating
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I wish I would have looked at all of the unhappy customer comments on their Facebook page prior to using this companyEverything went great until they got our $(having customers pay in full prior to the move is a bit ridiculous in my opinionYou should pay half prior and the other half upon delivery)Once they had our money, it was next to impossible to get a hold of anyone at this companyI don't think it should be the customer contacting the company to confirm the moving dayWe told this company that we needed our items delivered on Tuesday, but after the fact they claimed we told them WednesdayWhy would we tell them Wednesday when my husband was to start his new job in a new state that?! So we had to pay for another night in a hotel and more meals out, after already being on the road for two daysWe have children under the age of and two large dogs so it was not an ideal situation for the day our things were to arrive with my husband goneNo one in the company would take responsibility for the screw up with the modateEveryone blamed someone else, transferred my phone calls to another department, etcBut why would they care? They already had their money and it wasn't their things! It was very frustratingThe movers themselves were very inefficient and took all day to pack and then unpackWe have used other movers in the past and they took half that timeThey did not wrap and pack things properly so lots of our furnitures have dents and scratchesAn entire box of kitchen utensil and gadgets is missing (the movers packed our kitchen), so we have had to replace about $worth of itemsOne of my decorative mirrors is missing and the mover is no longer answering my phone calls or texts regarding itI wish he would just respond that they broke it (or whatever the heck happened to it) so I am not tearing apart my new house in vain looking for something that does not existThis mirror is irreplaceable so now I only have two instead of I could go on and on with all of the screw ups that occurred while using this company, but what's the use? You can tell from their Facebook reviews that they don't really give a crap about customer service once they get your money