All Appliance Repair

Review: I called this business to have my Bosch washer repaired. My husband and I had taken the washer apart and knew what was wrong. When the repairman arrived he said he would do the repair and it would cost 160.00. I had to call him back once and found he had forgotten, but then ordered the part. He came a week later and it took him less than 5 minutes to put the part in. He didn't even offer to put the washer back together again. Then he told me it would be 170.00 because he had to have expedited shipping- it still took a week. I wasn't happy but said ok. He then used my credit card and said I would be getting a receipt in my email.After he left- I opened my email, and he had charged me 180.00. I immediately called him back and he said it was a mistake and would return the money into my account. I have called, texted and emailed the company with no reply. It has been since 5/23/14 that I've tried to resolve this.Desired Settlement: I would just like to have my 10.00 refunded.

Review: I contacted Mr. [redacted] to repair a refrigerator that stopped working as a result of a power loss on Friday June 6, 2014 in the morning. He arrived in the early afternoon and replaced a part. He was at my house for 15 minutes and charged $165. I paid him with a visa card. He indicated to give the unit few hours to make sure it working. Later that evening, I noticed that the refrigerator was still not cooling. I contacted Mr. [redacted] and he indicated that the unit was defrosting and should work afterward. The next morning the unit was still not cooling. I contacted him and he indicated that he would come to my house at 12:30 on Saturday June 7, 2014. He never showed up and has since then ignored repeated calls, tests and voice messages, as well as a message on the company home page.Since then I had to go and purchase a new unit.Thank you.Desired Settlement: I would like a refund of the amount I paid him.