All American Toners

Review: We paid for parts and services totaling in the amount of $1360.00. Services were not performed and parts were not delivered.

We have been trying to contact them for a refund for 5 weeks and have not been refunded.

We have receipts and a work order form.Desired Settlement: We would like a refund along with damages incurred due to the fact that services were not performed totaling in the amount of $400.00.

Review: We called to order repair of our plotter for printing plans. The tech/owner [redacted] showed up on 6/18/2014 and explained that we needed new print heads and cleaners. We explained to him that time was of the essence since we are currently unable to print plans and have to send these services out which is very expensive. He said no problem the parts should be in the first of the next week if we order today. We wrote him a check for $861.15 which was the full amount for parts and labor. They have returned approximately two out of ten calls and still have not provided the services that were paid for in full. Once they said they shipped the wrong parts and have promised since to show up on three different occasions. These are HP parts that can be found on Amazon as well as multiple online stores. I have left two messages today with no call back and they were suppose to show up today.Last Friday was a month since we paid in full. This is ridiculous. Any help would be greatly appreciated.

Thanks,

[redacted]Desired Settlement: Finish the work promised or pay refund in cash!

Review: Be careful in dealing with this company. My experience with All American Toners leads me to conclude that this is not a legitimate business but rather a big hustle. I paid them in advance for parts (and installation of the parts) for a Konica copier. For about a month they gave several excuses why the parts never arrived (e. g. bad weather). Later we agreed that the money that I paid them would pay for a certain refurbished copier; so I paid them in advance for the copier. The money was paid in June, 2015.

This company is dishonest. I paid them in advance for a certain copier in June of 2015. The owner, Bill Altamirano, has promised several times to deliver the copier on a certain date. Each time the date comes and goes and they fail to deliver the copier and they do not communicate. After I telephone and email them several times, they'll respond and give a new excuse as to why they have not delivered the copier (e. g. they're waiting on a certain part); they'll then give a new date in the future on which they'll deliver the copier and that date comes and goes and again they fail to deliver. This has gone on for months. Finally, they no longer answer my telephone calls or respond to my emails. It's really nothing more than a swindle; get the money and disappear. There is no dispute or disagreement; they are just dishonest. The owner makes enticing promises of two year warranties and low prices, but those are really made just to get you to part with your money. He makes these promises with no intention of keeping them. This is not a legitimate business but just a big hustle. I suspect that they hope that I'll get tired and just give up.Desired Settlement: It is clear to me that All American Toners is not going to deliver the machine that I've paid for, so at this point I would simply like to get a refund.

Review: We entered into and paid for a two-year agreement with All American Business Systems (AMBS) effective 6/30/15 for repair and maintenance on our IBM typewriter. We contacted AMBS several times over several weeks and scheduled appointments, but the service technician(s) never showed up. We contacted AMBS via telephone regarding the no-shows for our service, but when we re-scheduled, the technician(s) still failed to appear. After that, AMBS never answered their phone. We left several phone messages with no response. We sent a letter in September 2015 cancelling our contract due to extreme lack of service and communication, and requested a refund of our contract fee of $79.00. Still, no response was received. Finally, on 10/20/15 we sent a demand notice for refund of the $79.00 payment. Again, no response.Desired Settlement: We have lost any and all confidence in this company and would like a refund of our contract fees of $79.00