According to UPS, they delivered the package They investigated and confirmed that the package was deliveredWe submitted a claim on her behalf and the claim was deniedAs you can see below the investigation was not made up and we contacted UPS They denied the claim In addition, the customer never initiated a chargeback, which as you know is standard practice in this situation if a product was not received https://wwwapps.ups.com/WebTracking/processInputRequest?HTMLVersion=5.0&UPS_HTML...⇄ and pasted from email
I am rejecting this response because: I asked for my money back, which they rejected I am not sure what a chargeback is if not that Also I do not accept that UPS says they delivered the product, how I am I to know they did? Again, I am asking for a full refund
According to UPS, they delivered the package They investigated and confirmed that the package was deliveredWe submitted a claim on her behalf and the claim was deniedAs you can see below the investigation was not made up and we contacted UPS They denied the claim In addition, the customer never initiated a chargeback, which as you know is standard practice in this situation if a product was not received https://wwwapps.ups.com/WebTracking/processInputRequest?HTMLVersion=5.0&UPS_HTML...⇄ and pasted from email
I am rejecting this response because: I asked for my money back, which they rejected I am not sure what a chargeback is if not that Also I do not accept that UPS says they delivered the product, how I am I to know they did? Again, I am asking for a full refund