Alberta Auto Transport

I booked a car to be shipped from alberta to bc , they said no problem , then they would not answer the phone ,when they did, said they would pick up on a Friday ,, did not happen ,, then they answered Friday ,said Monday pick up , then no answer Monday , I called no answer again , left messages , then they called me on Thursday , , they said they want $150.00 for towing car onto trailer , I said car runs and drives , I told them forget it , very poor customer attitude,, they even answer the phone ,hello,you don't know if its them or not ,I would not recommend them to any one---