To whom this may concern,We would first like to start off with stating that A & A *** Roofing has a proven track record of great customer satisfactionMr*** was a previous customer that we had worked with, a customer, who is also in debt $which was never paid to A & A ***
Roofing on a previous repairWe had a discussion in regards to this issue prior to working the repair in KatyA & A *** Roofing completed the job as requested and Mr*** was very reluctant to pay once again, eventually Mr*** paid the $We returned to assess the area when called upon and determined that there was a leak but in a different area that A & A *** Roofing had workedWe love to make sure all our customers are satisfied but we are against customers abusing/taking wrongful actions against small business ownersPlease find that we are not refunding on a job that was completed a**ordingly. Any other information that may be asked of us can be providedThank you, Abel ***A & A *** Roofing
Sent: Monday, February 22, 8:PM To: drteam Subject: Re: Revdex.com Houston CID#*** based on the following statement:CONSIDERING MRABEL DID PRODUCE THE INVOICE FOR JOB AND THERE IS A POSSIBILITY WE DID NOT PAY HIM AS HE SAID, WE WILL AGREE TO THE SETTLEMENT THAT THE REFUND FROM MRABEL'S JOB IS USED TO PAY HIM FOR THE JOB. A&A *** Roofing a**epts the proposed settlement by the client. Abel ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
I think Abel Roofing is mixing two separate events in this responseI do not a**ept their answer on they had repaired the roof leak in because I had to hire another contractor to finish the job after I contacted them and they refused to come back to fix the recurring leak under the work warrantyTherefore, I "DEMAND" to get refund of $for the poor job doneMrAbel claimed we did not pay him for the roof repair job on the same house by presenting an invoiceWhat he did not say was he never completed the work (not painting the ceiling) and we ended up paying another contractor to finish the paint jobBecause he asked for cash payment for a discount, we did agree to settle by cash and now I am not sure whether we paid him or notHowever, I did tell him last year if he can produce the invoice, I will consider to pay him at least the completed part of the jobHowever, he never did that and today is the first time I saw the invoice.CONSIDERING MRABEL DID PRODUCE THE INVOICE FOR JOB AND THERE IS A POSSIBILITY WE DID NOT PAY HIM AS HE SAID, WE WILL AGREE TO THE SETTLEMENT THAT THE REFUND FROM MRABEL'S JOB IS USED TO PAY HIM FOR THE JOB
Regards,** ***
To whom this may concern,We would first like to start off with stating that A & A *** Roofing has a proven track record of great customer satisfactionMr*** was a previous customer that we had worked with, a customer, who is also in debt $which was never paid to A & A ***
Roofing on a previous repairWe had a discussion in regards to this issue prior to working the repair in KatyA & A *** Roofing completed the job as requested and Mr*** was very reluctant to pay once again, eventually Mr*** paid the $We returned to assess the area when called upon and determined that there was a leak but in a different area that A & A *** Roofing had workedWe love to make sure all our customers are satisfied but we are against customers abusing/taking wrongful actions against small business ownersPlease find that we are not refunding on a job that was completed a**ordingly. Any other information that may be asked of us can be providedThank you, Abel ***A & A *** Roofing
Sent: Monday, February 22, 8:PM To: drteam Subject: Re: Revdex.com Houston CID#*** based on the following statement:CONSIDERING MRABEL DID PRODUCE THE INVOICE FOR JOB AND THERE IS A POSSIBILITY WE DID NOT PAY HIM AS HE SAID, WE WILL AGREE TO THE SETTLEMENT THAT THE REFUND FROM MRABEL'S JOB IS USED TO PAY HIM FOR THE JOB. A&A *** Roofing a**epts the proposed settlement by the client. Abel ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
I think Abel Roofing is mixing two separate events in this responseI do not a**ept their answer on they had repaired the roof leak in because I had to hire another contractor to finish the job after I contacted them and they refused to come back to fix the recurring leak under the work warrantyTherefore, I "DEMAND" to get refund of $for the poor job doneMrAbel claimed we did not pay him for the roof repair job on the same house by presenting an invoiceWhat he did not say was he never completed the work (not painting the ceiling) and we ended up paying another contractor to finish the paint jobBecause he asked for cash payment for a discount, we did agree to settle by cash and now I am not sure whether we paid him or notHowever, I did tell him last year if he can produce the invoice, I will consider to pay him at least the completed part of the jobHowever, he never did that and today is the first time I saw the invoice.CONSIDERING MRABEL DID PRODUCE THE INVOICE FOR JOB AND THERE IS A POSSIBILITY WE DID NOT PAY HIM AS HE SAID, WE WILL AGREE TO THE SETTLEMENT THAT THE REFUND FROM MRABEL'S JOB IS USED TO PAY HIM FOR THE JOB
Regards,** ***