TRAVELERS BEWARE!
Booked a round trip ticket today from Austin, TX to LA, California for my son to visit When I received my confirmation, I noticed that the arrival airport was switched from LA, California to Long Beach, CA without notifying meAnd the ticket had my son arriving to Long Beach, California at 8:35am and departing Long Beach, California at 10:05am on the same day arriving in Austin days later
I called and cancelled this ticket immediately According to the gentlemen on the phone, I will be charged a processing fee, which at this time, I don't care about as long as the ticket is cancelled I am anxiously awaiting to verify that this ticket was cancelled To their credit, I have received an initial email stating that the reservation was cancelled and everything would be refunded except the processing fee
The old saying, "If it sounds to good to be true, then it probably is" definitely applies here
I brought tickets for me and my daughter for a flight to Trinidad over the Christmas holidayPaid a great price for the ticket, but became skeptical after I read some of the negative review and wanted to cancel I called an agent and was assured that everything was ok and that I should have no problem with my flightThe agent was very friendly and helpfulI decided to keep the ticket and was pleased that I did, had a great vocation
This travel agent has the worst customer service and ridiculous feeI called few times to make changes on my ticket, and they are all telling me that they cannot help me and asked me to leave them phone number, which I never heard a call backThey put me on hold and transfer my line to different people, I was waiting on the phone over minsI finally hooked up with the repand decided to cancel the ticketThey charge me $and the refund would take 4-weeksI highly not recommend this company to anyone
terrible, the worst service...did not timely deliver ticket...would not accept cancellation of ticket within their stated "free cancellation" period...company representatives talk in circles..no no good
TRAVELERS BEWARE!
Booked a round trip ticket today from Austin, TX to LA, California for my son to visit When I received my confirmation, I noticed that the arrival airport was switched from LA, California to Long Beach, CA without notifying meAnd the ticket had my son arriving to Long Beach, California at 8:35am and departing Long Beach, California at 10:05am on the same day arriving in Austin days later
I called and cancelled this ticket immediately According to the gentlemen on the phone, I will be charged a processing fee, which at this time, I don't care about as long as the ticket is cancelled I am anxiously awaiting to verify that this ticket was cancelled To their credit, I have received an initial email stating that the reservation was cancelled and everything would be refunded except the processing fee
The old saying, "If it sounds to good to be true, then it probably is" definitely applies here
I brought tickets for me and my daughter for a flight to Trinidad over the Christmas holidayPaid a great price for the ticket, but became skeptical after I read some of the negative review and wanted to cancel I called an agent and was assured that everything was ok and that I should have no problem with my flightThe agent was very friendly and helpfulI decided to keep the ticket and was pleased that I did, had a great vocation
This travel agent has the worst customer service and ridiculous feeI called few times to make changes on my ticket, and they are all telling me that they cannot help me and asked me to leave them phone number, which I never heard a call backThey put me on hold and transfer my line to different people, I was waiting on the phone over minsI finally hooked up with the repand decided to cancel the ticketThey charge me $and the refund would take 4-weeksI highly not recommend this company to anyone
terrible, the worst service...did not timely deliver ticket...would not accept cancellation of ticket within their stated "free cancellation" period...company representatives talk in circles..no no good