AFC Urgent Care

I paid out of pocket for a drug screen I needed to bring in two days later, the AFC in Centennial did not inform me that they send their UAs in, so I wasted $45 and did not get my results that day to take home.

Initial Business Response / [redacted] (1000, 5, 2015/07/22) */ Contact Name and Title: [redacted] CFO Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @DRXCenters.com Spoke w/pt and she states she paid cash for her visit but a receipt was not providedWhile the payment cannot be proven, or disproven, AFC/Doctors Express will be adjusting off the balance on this patient accountI apologized to the patient for this issue and hope that our resolution meets her satisfaction

Revdex.com: This letter is to inform you that In [redacted] Logistic Services, LLC has carried out to my satisfaction the resolution it proposed for my complaint, filed on 6/4/1:15:AM and assigned ID [redacted] Regards,

We are terribly sorry for the delay in responding to the customer, we are researching the situation currently, and have reached out directly to the customer as well
Considering the privacy and protection of the patient, we cannot comment in great detail on the visit itself, however I hope in
our conversations with the customer that we can reach a desirable, though belated, resolution
-AFC-Urgent Care of Portland (formerly Doctors Express)

Initial Business Response /* (1000, 5, 2015/07/22) */
Contact Name and Title: [redacted] CFO
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@DRXCenters.com
Spoke w/pt and she states she paid cash for her visit but a receipt was not provided. While the payment cannot be proven, or...

disproven, AFC/Doctors Express will be adjusting off the balance on this patient account. I apologized to the patient for this issue and hope that our resolution meets her satisfaction.

Revdex.com:
This letter is to inform you that In[redacted] Logistic Services, LLC has carried out to my satisfaction the resolution it proposed for my complaint, filed on 6/4/2015 1:15:46 AM and assigned ID [redacted].
Regards,