Adams RV Service

We were a victim of weather on June 6, 2018 in *** where a tree fell on our fifth wheel during a microburst. The damage to our rig was pretty extensive, and having a friendly/prior working relationship with the *** of Longhorn RV Service, we immediately trusted that he would do the job of repairs. We live in our RV full time, and time was of the essence for us, but we realize that things take time, and patience must be maintained if you expect the job done right. The 5th wheel is a Jayco Pinnacle, and we purchased it new from a dealer in Aug. 2017. We had the proper coverage, and the check that the adjustor authorized for the repairs was for the first amount of $20,355.94. The plan was that the *** would order all the parts and then would call us when he was intending to do the repairs after all the parts arrived. He claimed that he would need a TWO week window. We knew however that this may be a bit ambitious of him and planned for a three week window. Weather was indeed a factor. We lived in a hotel for just two days shy of six weeks, and over Thanksgiving holiday. When we received the RV back, the only repairs that had taken place was the fixing of the side wall and repair of a new roof. Plenty was left to do, and we were told that he would come to us to do such repairs, and did. After opening the RV, another adjustment check was issued from our insurance in the amount of $12,000 something....(have to look it up). He did finish some of the repairs and major ones, but some are still UNDONE. The last of the repairs from him done on MARCH 29th, 2019 FINALLY. ALMOST A FULL YEAR LATER! We had to move to Michigan due to a job transfer for my husband. ALL REPAIRS have not been finished. Correspondence has occurred between my husband and owner.....and we feel that we are owed some of that insurance money back to get the necessary repairs done still that are left to do. He does not answer our emails any more, nor does he respond to our phone call or messages.