I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Please know that it was resolved with the guest on April 10th Our Front Office Manager, Gary, spoke to the customer and refunded the charge for the missing telephone receiver
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Revdex.com spoke to Mark at business and the following was relayed: We are in agreement with the difficulty the customer experienced and did issue a full refund
Hello, This guest was issued a full refund for the issues they experienced during their stay and all involved staff has been coached in the areas of guest dissatisfaction
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Please know that it was resolved with the guest on April 10th Our Front Office Manager, Gary, spoke to the customer and refunded the charge for the missing telephone receiver
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Revdex.com spoke to Mark at business and the following was relayed: We are in agreement with the difficulty the customer experienced and did issue a full refund
Hello, This guest was issued a full refund for the issues they experienced during their stay and all involved staff has been coached in the areas of guest dissatisfaction