Adam Basement Waterproofing System

The cew from Adam basement was awesome. Timely, professional and hard working. The forman, pete, took care of everything we discussed, and more. These guys are pros.

To anyone thinking about calling them for basement waterproofing,I would suggest calling somebody else. They are what I would call a "hit-and-run" operation.Very eager to take the money and also eager to get out of their ASAP. Certain promises made were not kept.Things I requested to have fixed were not completely done even after requesting more than once.Their website advertises issues caused from water leakage but they don't warranty all issues that come associated with it(fungus,mold,discoloration,and odor).Certain info was not verbally disclosed about the work that I felt was very important.Every excuse was made why they shouldn't or couldn't take care of it, all because they had to be somewhere else. Please note that they install sump pumps that might require a dedicated outlet but they are not qualified electricians nor do they have an electrician handy to finish the installation.Was told to call somebody else to finish "their" work.

We had Adam Basement install their waterproofing system in our basement in February, 2015. I was very pleased with their problem analysis and the recommended solution that was presented. Everything was logical and well-explained. There was NO pressure exerted to sign a contract that day. We scheduled the job for the next week and everything was exactly as advertised. The crew was on-time and they finished the job in two days. It is a dusty, messy job, but they took extraordinary measure to keep the dust confined to the work area, and then they cleaned everything up when the job was complete. I am completely satisfied with the way things were done, and I am very convinced that my water problems in the basement are over. I highly recommend Adam Basement to my neighbors in PA and Delaware.

Adam Basement replaced the basement entrance to my home. It was truly interesting to watch and I'm glad I had the time to do so. A crew of 8 men arrived and immediately covered the area they would work with sheets of plywood. They dug out the old caisson and discarded it to their truck, nothing laid around till later. The pit was 7.5 feet deep and perfectly square.

Then they cut out in the basement a drain to the sump

hole which they enlarged a bit and replaced the pump.

They then built the new entrance with cinder block and before the caps were placed fill the block with concrete and long rebar rods. Then covered the enclosure in a moisture barrier. The men were craftsman who seemed to enjoy their work. They all seemed to always know the next task without conversation or discussion. The work just continued till completion. They seemed careful about everything, took time and care to ensure doors closed correctly and with a good seal. I'm very happy with the results and feel my money was truly well spent. There were no surprises and the project turned out great. Thank you Adam Basement.

Review: Adams Waterproofing put a new concrete driveway in our home on 5/5/11. It has cracked and chipped. They came out about a month ago and left a note in the door stating they would be back the next week to repair it. Since that time we have not been able to get a return call from themDesired Settlement: Repair of the entire driveway or a refund of the $4200

Business

Response:

Regarding the complaint from [redacted]; we have no record on file for doing any work for this person or at this address.

Consumer

Response: