A.D. Starr

I purchased a Jugs Small Ball pitching machine for the price of $199.00 as listed on their website. Later that day I was told that price was no longer available and that the only way to purchase the machine was by paying the new list price of $319. I had already purchased the machine at the original price and have a confirmation email with the purchase invoice showing the price as advertised when I committed to the purchase.

I could understand not purchasing it at the lower price, as I did, and then finding out later in the day the price had increased. That would have been my issue for not buying it when it was advertised at the lower price. But to allow the price to remain on the site and then to tell a customer that was willing to and committed to purchase the item at that price that you won’t honor the sale is terrible business practice.

I purchased 3 youth baseball bats through A.D.Starr website. I was than emailed a confirmation for this purchase. Approx 3 hours later I received a phone call stating they made an error on the price and they couldn't sell me the bats at that price but could sell me each bat at an price $86 higher than what was advertised. The customer service representive (Chuck) said it was an error on there part and said he would check there policy and call me back. I never received a call only a cancelation email for my order. I feel this is a type of Fuad to offer a lower price online and then call you to get more money.