Active Freedom LTD.

I ordered a simple pink short sleeved tee shirt for my mother in a 4X bc my mother is a dialysis patient with her port in her arm. Pink and purple are her favorite colors and with her being a bed-ridden patient, she is not mobile and needs to be comfortable. When I placed the order for a 4X from AMAZON, I made sure to double-check the size before submitting. Why in the world did I receive a pink Large tee shirt? I need to either be compensated for the wrong size or send me the correct postage to return the Large shirt for a 4X as previously requested.

Ordered an item on line (thru [redacted] site) from active freedom for $It didn't fit so I returned itPaid for return postage They reimbursed me $When I emailed to ask why I was only reimbursed that amountI was told they had a return fee of $handling and processing fee plus 20% to 50% restocking feeNo where did I see this policy listed under their advertisement I've already emailed [redacted] and have yet to receive a reply

I ordered off of [redacted] a Hanes Men's X-Temp Sportshirt (Neon Blue Heather) and was sent a Deep RoyalI contacted [redacted] and the company sent an email to me saying they would give me a discount to keep the shirtI said no to send me the correct item and a return label because I have no access to a printerThey informed me they could not do that and said to pay for the shipping back and send that receipt back with the itemI then informed [redacted] of the matter and they informed the company to send the correct item and a return label to meThe company contacted me again, asked if I would take a discount for the wrong itemAgain I said no and explained the situation againI have had lengthy email discussions with their customer service on the matter and they refuse to send the correct item until they receive back the wrong item back from meAgain I explain no access to a printer plus they messed up the shipment, not me so they should be willing to fix the situationI refuse to pay

They double charged my card for an item I had already receivedThen they refused to refund

I ordered off of *** a Hanes Men's X-Temp Sportshirt (Neon Blue Heather) and was sent a Deep RoyalI contacted *** and the company sent an email to me saying they would give me a discount to keep the shirtI said no to send me the correct item and a return label because I have no access to a printerThey informed me they could not do that and said to pay for the shipping back and send that receipt back with the itemI then informed *** of the matter and they informed the company to send the correct item and a return label to meThe company contacted me again, asked if I would take a discount for the wrong itemAgain I said no and explained the situation againI have had lengthy email discussions with their customer service on the matter and they refuse to send the correct item until they receive back the wrong item back from meAgain I explain no access to a printer plus they messed up the shipment, not me so they should be willing to fix the situationI refuse to pay

I ordered strapless bra and called the same day to cancel the order It was ordered through *** in Florida The said it had already shipped and cannot cancel Called *** they said to contact the company to order a refund of my money, cannot get through they do not answer the phone I sent the bra back registered mail Please tell consumers the history of this company and get my refund $some dollars

Ordered an item on line (thru *** site) from active freedom for $It didn't fit so I returned itPaid for return postage
They reimbursed me $When I emailed to ask why I was only reimbursed that amountI was told they had a return fee of $handling and processing fee plus 20% to 50% restocking feeNo where did I see this policy listed under their advertisement
I've already emailed *** and have yet to receive a reply

I ordered a JMS bra by HanesI ordered a white, size 44b back closureI received my order a few days early - one good pointThe bra I got was a size 52D, black, front closureNot exactly what I orderedI tried to go to the websiteThat did not work eitherNeedless to say, I’m not a happy camper! What happened to customer service?

Revdex.com:At this time, I have not been contacted by Active Freedom LTD. regarding complaint ID ***.Sincerely,*** ***

Hello [redacted],   Thank you for your polite email. I do apologize you were charged twice for the item you purchased the Bali Double Support  Wirefree Bra 36B n the Blue color. Upon investigating this matter further, we can see that you were double charged. I do apologize for...

this and I was able to refund your amount on [redacted] directly. You should see it on your end immediately. I will reach out to the Revdex.com’s mediator that was assigned to this case. If you could reach out to him as well and let him know that you received the full refund and that this case needs to be closed, I would greatly appreciate it as well. If you would like to discuss this issue further, please do not hesitate to send me an email.     Best Regards,   [redacted] Under Moments Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]