Acme Appliance Reviews (2)
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Acme Appliance Rating
Description: Appliances - Major - Dealers, Appliances - Small - Dealers
Address: 296 Arch Street, New Britain, Connecticut, United States, 06051
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www.acmeappliance.net
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We are very sorry this happened It was a typo on our part It was a mistake People make mistakes We have explained this to you over and over We can not sell it at a lower price for a loss We are a small business! If you were a person of good faith and good
business you would understand no one is perfect and at least offer to pay the shipping on this item and we would have been happy to offer it to you at the lower price But since you were very unaccepting and inconsiderate to the whole situation we had to cancel the transaction Shipping on this was more than we were selling it for! No one in their right mind would sell something under these conditions You may not like it, but for $(that was REFUNDED BACK TO YOU) and no loss to anyone (but my time in having to respond to your complaints constantly) please let it go!!!!
Review: I ordered an item from this company from their [redacted] store at a listed price and was later contacted by the company that they wanted to cancel the order because they had entered the incorrect price and wanted to charge me an additional $100.00 for the item. I have a hard time believing that they entered the incorrect price considering that [redacted] requires that the seller confirm their item details prior to publishing.Desired Settlement: I think as a matter of good faith and good business practice, the company should take the loss on the item since it is their mistake and they entered into a contract with me to sell the item at a published price.
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Response:
We are very sorry this happened. It was a typo on our part. It was a mistake. People make mistakes. We have explained this to you over and over. We can not sell it at a lower price for a loss. We are a small business! If you were a person of good faith and good business you would understand no one is perfect and at least offer to pay the shipping on this item and we would have been happy to offer it to you at the lower price. But since you were very unaccepting and inconsiderate to the whole situation we had to cancel the transaction. Shipping on this was more than we were selling it for! No one in their right mind would sell something under these conditions. You may not like it, but for $45 (that was REFUNDED BACK TO YOU) and no loss to anyone (but my time in having to respond to your complaints constantly) please let it go!!!!