Accurate Heating & Cooling Reviews (%countItem)
Accurate Heating & Cooling Rating
Address: 1105 Highview Rd, East Peoria, Illinois, United States, 61611-1706
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I used this company for a new furnace for my rental property in Spring this year, but my property management company made a mistake and paid them twice of the original ~$2600 job. We soon found it out and have since asked for the refund of the extra $2600 for the past few months. But this company refused to refund and claimed that this is not their fault, and later on just hung up the phone when we contacted them. The business conduct of this company is unbelievably bad and we will soon take legal action against them.
Hello,
Thank you for reaching out to us regarding this issue. We received a notification from *** that they had mistakingly overpaid an invoice from our company. The only thing we told the company was that we needed to verify the overpayment before issuing a refund. We verified this issue and paid the property management company back in full in the amount of $2,623.00. We have attached a copy of the payment verification for your reference. I would recommend reaching out to *** company in regards to receiving the refund from them beings they charged the customer for the work twice. Thank you, feel free to contact us any time with any further questions!!!