Accurate Auto Sales Reviews (%countItem)
Accurate Auto Sales Rating
Address: 1602 Broadway # 1, Rockford, Illinois, United States, 61104-5406
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$10 gas card not worth lying after all the money and poor business ethics I've been shown with this place and from Diane poor customer service and smart mouth..the first vehicle I purchased not even a month after having the vehicle I started hearing a noise that sounded like the tire was loose called told what was going on was told I had it for a while that it was my problem , I argued until Diane finally talked to the so called owner (which is herself and her son and she kept trying to act like someone else is over them ) finally told me to take it to their mechanic but I will have to cover the charge for the repair while driving to the repair shop my tire popped off the car in busy traffic almost killing me and damaging the car when I called and said that oh she was so concerned then and wanted to pay for everything because they tire wasn't put back on correctly before I got it didn't want a lawsuit, they fixed everything fine no other issues untill my car was hit by a drunk driver, insurance paid the remainder of the car and I went back to get a new vehicle in August 2019 because I thought it would be better since we had no more issues after the tire wrong !!!soon as I got the car first night out it started to rain in my truck and the headlight went out it was a Saturday night so Monday I call first thing she says is it wasn't like that when it left lady it wasn't raining and the headlight is out I couldn't see how dim it was in daylight and I told her you had to know it had water damage from leaking because you told me it was an issue with water so the car was cleaned and checked !! again I had to argue to get a car I had for 2 days fixed , still made Evey payment on time fast forward now my 6 month truck is getting a new transmission and guess who is paying me !! Was told that no one had changed fluids flushed or did anything to the transmission that I would've known because I wouldn't have to change fluid until August .I called Diane and was told what do you want me to do about it and you had it for a while I haven't even had it a year !!told me I can bring it back but she won't give money back so why would I give it back when I've made every payment plus my down payment!! This lot is a crock the never own up to their negligence just want you to pay and shut up after my car is paid off I'll never do business with them again ..now I see why they are paying people gas cards for great reviews