Access Family Services

Our fee was fully disclosed to the merchant on the funding documentsI am sorry that this matter was not brought to managements attention soonerWe spoke with [redacted] today and agreed to refund him $which was acceptablePayment was sent today via [redacted] and the merchant will see the refund in his bank account on Tuesday, August **, We value [redacted] as a good client and glad that we have resolved this matterGeorge G***, President

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

We received a signed application on 4/**/from *** *** who is the owner of *** *** *** ***Our application fully discloses and clearly states that the business owner is giving Merchant Source Incand its affiliates consent to obtain a credit report and any other investigative
reports on the owner and the business

We have reviewed the complaint with the sales representative involvedThe fee is clearly stated on documents that the merchant signed and was disclosed to *** ***Merchant Source wants to make sure its merchants are completely satisfied so we will issue a refund in the amount of $via ***
to the merchants business bank accountThe refund will be processed today

As per *** *** request we have sent back all of the documents that were delivered to our officeThe documents including the signed application were sent today via *** *** *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I ask that they fax you a copy of my signed application it is a 1 page document and on it it clearly states in bold bigger than text that they will not pull a hard credit report which is what they did against my wishes.  to prove me wrong all they need do is send a copy of application to you which they have my permission to do to see which of us is wrong .again I have asked for my file back with all documents and no one there will come to the phone nor return my emails or phone calls, I am told that sarin the person who took the application is in a meetingwas in a accidentwas undergoing surgury, and then in a meeting again and no manager is available to speak with  [redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Our fee was fully disclosed to the merchant on the funding documents. I am sorry that this matter was not brought to managements attention sooner. We spoke with [redacted] today and agreed to refund him $1650.00 which was acceptable. Payment was sent today via [redacted] and the merchant will see the refund...

in his bank account on Tuesday, August **, 2015. We value [redacted] as a good client and glad that we have resolved this matter. George G[redacted], President