ABUNDANT CONSUMER DIRECT SERVICES

The credit union has resolved the title issue.The member has registered his vehicle.We appreciate the member alerting us to the problem.We apologize for the inconvenienceIf you have any further questions regarding this complaint, please contact: [redacted] [redacted] [redacted]

This international transaction was complicatedI have found that [redacted] did all we could to process the check in a timely mannerCollection of international checks, especially non cashier’s checks, often take as long as weeks to be processedThe check that [redacted] deposited on December 10th was not a cashier check and did not have all the information to qualify for processing We were notified by the company that processes our international transactions ( [redacted] ***) on Dec 28th that the check was missing the name of the remitter, which was the case, and could not be processed further We contacted [redacted] asking for the name of the remitter information on December 28th and received a reply from him until sometime shortly before we resubmitted the check on January 4th The funds were fully collected and credited to his account on January 21st [redacted]