The customer was refunded on 6/2/14 the refund process takes 7-10 business days or however the customer bank choose to release the funds attached you will find the customer invoice of refund. the email address associated with customers account shows for [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The refund has not yet shown up on my bank account, but I trust that Absolute Rights will follow through.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We sincerely apologize for the confusion regarding this customer's membership. We are so sorry that the customer was not made aware of their membership. When a customer makes a purchase for a Tactical Folding knife it comes with the Family Protection Association Membership. We...
have refunded the customer's charge in full and have cancelled the membership. The customer will not be billed in the future. We apologize for the inconvenience that this has caused the customer. Please allow 7-10 business days for the refund to reflect back into the customer account. Thank you and have a great day! We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.
Complaint: [redacted]
I am rejecting this response because: I waited two full days and survival life still has not refunded my debit card. My only request was the refund of $19.95 and as of yet...
have received nothing despite their promise in the message I received on Monday June 2.
Regards,
[redacted]
We sincerely apologize for the confusion regarding this customer's membership. We are so sorry that the customer was not aware of the membership sign up. The customer had purchased the Hoffman Richter knife,...
which does include the membership. We have a no hassle refund and cancellation policy and the customer should have been refunded and canceled when they contacted support. The account has been cancelled, and it has also been refunded for the 2 months that were charged on the account for the membership. We apologize for any inconvenience this may have caused. We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.
We do apologize for any inconvenience this may have caused Mr. [redacted]. We have contacted the company responsible for the multiple charges to Mr. [redacted]'s account in which they have since then issued him a full refund. Again apologies to Mr. [redacted] for the inconvenience and confusion.
Hello,
The customer ([redacted]) was refunded her $4.95 for the purchase of the credit card knife on 1/30/2014 by one of our Customer Service representatives. We have emailed her a copy of the refund invoice for her records, and attached a copy of it here as well. The credit should...
be visible on her account in 3-5 business days, depending on the speed of her bank.
We apologize for this inconvenience to the customer. It is our goal for all customers to receive their items in a timely manner and apologize for this missing item.
If there are any further questions or concerns, please just let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
The customer made his purchase online for the two Everstryke Matches also purchasing the Bushmaster Bible of $27.00. I have issued the customer a refund please allow 5-7 business days for the refund to process. We apologize for any inconvenience this may have caused.
[redacted],
We apologize on the delay of resolving your issue. Attached are the invoices showing that we have gone ahead and refunded your two orders. If there is anything we can assist with in the future please let us know.
Survival life
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I find it odd that if I was credited back in Feb and again in April, considering the 7-10 days plus weekend and holidays, that I didn't get any refund in my account until late March for the February refund and early May for the April refund. Sounds like fuzzy math to me. Either way I received them after I involved the Revdex.com, thank you!
Regards,
[redacted]
We sincerely apologize for the confusion regarding this customer's membership. We are so sorry that the customer was not made aware of their membership. When a customer makes a purchase for a Tactical Folding knife it comes with the Family Protection Association Membership. We have...
refunded the customer's charge in full and have cancelled the membership. The customer will not be billed in the future. We apologize for the inconvenience that this has caused the customer. Please allow 7-10 business days for the refund to reflect back into the customer account. Thank you and have a great day! We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.
We sincerely apologize for the confusion regarding this customer's membership. We are so sorry that the customer was not aware of the membership sign up. The customer had purchased the Hoffman Richter knife,...
which does include the membership. We have a no hassle refund and cancellation policy and the customer should have been refunded and canceled when they contacted support. The account has been cancelled, and it has also been refunded for the 3 months that were charged on the account for the membership. We apologize for any inconvenience this may have caused. We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.
The membership that the customer enrolled into by the name of Lamplighter Society Membership has been canceled, as well as the refund for the month of May & June. We do apologize for any inconvenience this may have caused the customer. The refund shall be credited back to the customer within 5-7...
The customer was refunded on 6/2/14 the refund process takes 7-10 business days or however the customer bank choose to release the funds attached you will find the customer invoice of refund. the email address associated with customers account shows for [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The refund has not yet shown up on my bank account, but I trust that Absolute Rights will follow through.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We sincerely apologize for the confusion regarding this customer's membership. We are so sorry that the customer was not made aware of their membership. When a customer makes a purchase for a Tactical Folding knife it comes with the Family Protection Association Membership. We...
have refunded the customer's charge in full and have cancelled the membership. The customer will not be billed in the future. We apologize for the inconvenience that this has caused the customer. Please allow 7-10 business days for the refund to reflect back into the customer account. Thank you and have a great day! We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.
Complaint: [redacted]
I am rejecting this response because: I waited two full days and survival life still has not refunded my debit card. My only request was the refund of $19.95 and as of yet...
have received nothing despite their promise in the message I received on Monday June 2.
Regards,
[redacted]
We sincerely apologize for the confusion regarding this customer's membership. We are so sorry that the customer was not aware of the membership sign up. The customer had purchased the Hoffman Richter knife,...
which does include the membership. We have a no hassle refund and cancellation policy and the customer should have been refunded and canceled when they contacted support. The account has been cancelled, and it has also been refunded for the 2 months that were charged on the account for the membership. We apologize for any inconvenience this may have caused. We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.
This issue has been resolved. They refunded the amount charged to my bank account yesterday. Thank you so much. Have a great day! J
We do apologize for any inconvenience this may have caused Mr. [redacted]. We have contacted the company responsible for the multiple charges to Mr. [redacted]'s account in which they have since then issued him a full refund. Again apologies to Mr. [redacted] for the inconvenience and confusion.
Hello,
The customer ([redacted]) was refunded her $4.95 for the purchase of the credit card knife on 1/30/2014 by one of our Customer Service representatives. We have emailed her a copy of the refund invoice for her records, and attached a copy of it here as well. The credit should...
be visible on her account in 3-5 business days, depending on the speed of her bank.
We apologize for this inconvenience to the customer. It is our goal for all customers to receive their items in a timely manner and apologize for this missing item.
If there are any further questions or concerns, please just let us know.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
The customer made his purchase online for the two Everstryke Matches also purchasing the Bushmaster Bible of $27.00. I have issued the customer a refund please allow 5-7 business days for the refund to process. We apologize for any inconvenience this may have caused.
[redacted],
We apologize on the delay of resolving your issue. Attached are the invoices showing that we have gone ahead and refunded your two orders. If there is anything we can assist with in the future please let us know.
Survival life
The customer has been refunded of the $19.95 charge for the [redacted] Society Membership.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I find it odd that if I was credited back in Feb and again in April, considering the 7-10 days plus weekend and holidays, that I didn't get any refund in my account until late March for the February refund and early May for the April refund. Sounds like fuzzy math to me. Either way I received them after I involved the Revdex.com, thank you!
Regards,
[redacted]
We sincerely apologize for the confusion regarding this customer's membership. We are so sorry that the customer was not made aware of their membership. When a customer makes a purchase for a Tactical Folding knife it comes with the Family Protection Association Membership. We have...
refunded the customer's charge in full and have cancelled the membership. The customer will not be billed in the future. We apologize for the inconvenience that this has caused the customer. Please allow 7-10 business days for the refund to reflect back into the customer account. Thank you and have a great day! We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.
We sincerely apologize for the confusion regarding this customer's membership. We are so sorry that the customer was not aware of the membership sign up. The customer had purchased the Hoffman Richter knife,...
which does include the membership. We have a no hassle refund and cancellation policy and the customer should have been refunded and canceled when they contacted support. The account has been cancelled, and it has also been refunded for the 3 months that were charged on the account for the membership. We apologize for any inconvenience this may have caused. We have a 100% satisfaction guaranteed policy and will work harder in the future to make sure every customers needs are met.
[redacted] has been refunded of the $97 charge as of 5/21/14, we apologize for any inconvenience this may have caused him.
Complaint: [redacted]
I am rejecting this response because: I was only refunded for 1 month, not the 2 that they claim.
Regards,
[redacted]
The subscription Mr. [redacted] enrolled into has been canceled as well as the refund of $19.95.
The membership that the customer enrolled into by the name of Lamplighter Society Membership has been canceled, as well as the refund for the month of May & June. We do apologize for any inconvenience this may have caused the customer. The refund shall be credited back to the customer within 5-7...
business days.