AALL Self Storage Reviews (4)
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AALL Self Storage Rating
Address: 27211 Covington Way SE, Covington, Washington, United States, 98042-9107
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November 14, 2016Aall Self Storage*** *** *** ** *** ** ***RE: Complaint Letter dated 11/10/2016Dear Sir or Madam:We received the above referenced complaint letter regarding Disputed Fees Our tenant, *** *** requested assistance in recovering $in fees that
were charged to his account.The fees were reversed on 10/31/ Unfortunately, our resident manager had a medical emergency and he had to call a family member to cover in his absence The manager was unable to return phone calls during that time.We have contacted Mr *** and apparently, he didn’t realize that the situation was already taken care of before he filed a complaint.Thank you,Marcia M***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThe business owner contacted me on 11-and explained it was an error on the part and the fees were reversed. Sincerely, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The business owner contacted me on 11-14 and explained it was an error on the part and the fees were reversed. Sincerely, [redacted]
November 14, 2016Aall Self Storage[redacted]RE: Complaint Letter dated 11/10/2016Dear Sir or Madam:We received the above referenced complaint letter regarding Disputed Fees. Our tenant, [redacted] requested assistance in recovering $25 in fees that...
were charged to his account.The fees were reversed on 10/31/16. Unfortunately, our resident manager had a medical emergency and he had to call a family member to cover in his absence. The manager was unable to return phone calls during that time.We have contacted Mr [redacted] and apparently, he didn’t realize that the situation was already taken care of before he filed a complaint.Thank you,Marcia M[redacted]