Refrigerator purchased as a clearance item tagged at a discounted price with full warranty. The Warranty for Viking is a Two years parts and Labor. Due to new construction the refrigerator was held in storage for over two years and was installed in November 2014. As to why Viking indicated that the...
refrigerator was a 2005 model is an oversight by Viking, being that we normally at the end of one year on display, will tag and sell at clearance to move the aged item out of inventory. I have made contact with the customer to have the product serviced and icemaker repaired at no cost to customer. I will follow up with customer once service has been completed to make sure this issue has been resolved.Signed:[redacted] ###-###-#### Ext:[redacted]Kiva Kitchen and BathThank you for your feedback.
Refrigerator purchased as a clearance item tagged at a discounted price with full warranty. The Warranty for Viking is a Two years parts and Labor. Due to new construction the refrigerator was held in storage for over two years and was installed in November 2014. As to why Viking indicated that the...
refrigerator was a 2005 model is an oversight by Viking, being that we normally at the end of one year on display, will tag and sell at clearance to move the aged item out of inventory. I have made contact with the customer to have the product serviced and icemaker repaired at no cost to customer. I will follow up with customer once service has been completed to make sure this issue has been resolved.Signed:[redacted] ###-###-#### Ext:[redacted]Kiva Kitchen and BathThank you for your feedback.