This complaint had been resolved by the company immediately after receiving the phone call from customer. We did not intentionally cash the check(that was made out to my company), I did not pull it immediately after phone call came in from customer, but it was my intention to do so,...
but I forgot to pull it from deposits. I received the call a couple of days after, accusing company of stealing money that did not belong to us, and I immediately called to explain my error and it wasn't done on purpose it was an over site. I wrote him a check for $270.00 immediately and mailed it out with a letter of apology, he cashed the check and I thought he was understanding. I do not feel this matter should have been taken this far.
This complaint had been resolved by the company immediately after receiving the phone call from customer. We did not intentionally cash the check(that was made out to my company), I did not pull it immediately after phone call came in from customer, but it was my intention to do so,...
but I forgot to pull it from deposits. I received the call a couple of days after, accusing company of stealing money that did not belong to us, and I immediately called to explain my error and it wasn't done on purpose it was an over site. I wrote him a check for $270.00 immediately and mailed it out with a letter of apology, he cashed the check and I thought he was understanding. I do not feel this matter should have been taken this far.