A-Omega Fence Company

We called the customer 3 times and left a message all 3 times with the daytime telephone number that was given.  1 of our foreman Joe is the person that called.  If there is another number we can contact her that she will receive we can call her on that.  We called [redacted] on Feb 29th around 12:30 pm, again on March 4th at 12:20 pm and on March 11 at 4pm.

We have a person that is going to call Mrs. [redacted]  personally to set up a day and time to meet her at the property.  Within the next week she will be getting a call, we will come out to address the problems,  weather permitting.                                          ...⇄ Thank you

Review: A Omega installed a vinyl fence at our property on June 4, 2015. The fence looks great, however, an error was made during the installation along our property line. There is a one foot gap between our fence and the neighbors fence where they should meet. On June 8, A Omega's foreman, [redacted], came to inspect and agreed their team "messed up" and he promised it would be fixed. On June 25, we again spoke to Ed and he was surprised the repairs had not yet been done. We even spoke to [redacted] once, who promised follow up, but to no avail. We have made several attempts since then to reach Ed and have left messages at A Omega's main office. We have been promised return calls, but no one has contacted us. We are not asking for the entire fence line to be fixed, only approximately two panels need to be moved. Not only are we upset, but our neighbors are as well with this gap. As mentioned earlier, we love the fence and the A Omega team was a pleasure to work with, but since the initial installation we cannot understand why they are not following up to make the necessary repairs.Desired Settlement: We need A Omega to come to our property to make the necessary repairs and move approximately two panels (according to Ed) so that our fence and our neighbors fence abut each other.