Ten hours following Humphrey's external treatment for a large yellow jacket nest in our attic, we found ourselves battling a swarm of live yellow jackets INSIDE our homeWe explained to the technician that my 86-year-old father, who lives with us, was in treatment for cancer and also highly allergic to stings We also expressed concern at the point of service, that the external spray treatment applied, appeared to us to be superficial and might subject us to risk if the nest was disturbed externally, rather than directly neutralized or eradicatedNevertheless, we trusted Humphreys to professionally address the situation Instead, my husband and I were chasing a swarm of live yellow jackets inside our home until 2am, to avoid my father being stung, potentially, fatally Our long-planned family weekend was ruined by painful wasp stings Four days later, we are still dealing with live and dying yellow-jackets inside our homeThe day after treatment we contacted the company to report this horrifying experience, in the hopes of an appropriate apology and refund Instead, we were treated rudely and offered a partial credit toward future service Under the circumstances described, future services, which in our opinion was reckless, from this company is not desiredAlthough we are not seeking financial restitution from this complaint, we'd like to note that the cost of a 20-minute treatment at yard level with an over-the-counter spray can was $Our check was presented to our bank for payment several days after reporting our experience and requesting return of the checkIt is difficult to find credible pest control services However, we'd like to warn potential clients, especially those with bee sting allergies of our experience with this company
Ten hours following Humphrey's external treatment for a large yellow jacket nest in our attic, we found ourselves battling a swarm of live yellow jackets INSIDE our homeWe explained to the technician that my 86-year-old father, who lives with us, was in treatment for cancer and also highly allergic to stings We also expressed concern at the point of service, that the external spray treatment applied, appeared to us to be superficial and might subject us to risk if the nest was disturbed externally, rather than directly neutralized or eradicatedNevertheless, we trusted Humphreys to professionally address the situation Instead, my husband and I were chasing a swarm of live yellow jackets inside our home until 2am, to avoid my father being stung, potentially, fatally Our long-planned family weekend was ruined by painful wasp stings Four days later, we are still dealing with live and dying yellow-jackets inside our homeThe day after treatment we contacted the company to report this horrifying experience, in the hopes of an appropriate apology and refund Instead, we were treated rudely and offered a partial credit toward future service Under the circumstances described, future services, which in our opinion was reckless, from this company is not desiredAlthough we are not seeking financial restitution from this complaint, we'd like to note that the cost of a 20-minute treatment at yard level with an over-the-counter spray can was $Our check was presented to our bank for payment several days after reporting our experience and requesting return of the checkIt is difficult to find credible pest control services However, we'd like to warn potential clients, especially those with bee sting allergies of our experience with this company