A Grade Above Residential Grading Services

Hello,In response to the complaint flied by *** ***:We have given her the repair at no charge, even before the complaint was receivedWe do stand behind our work, so even if she left the store with the repair, we would have stood behind it. Unfortunately we cannot not be
responsible for merchandise that was not purchased here but I feel as though we went above and beyond to appease the customer.Thank you*** ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution was satisfactory to me.
Regards,
*** ***