A F C Urgent Care

Thank you for the letter regarding the patient with billing and credit report questions. Our clinic manager reached out to the patient and discussed the error with them prior to receiving notice from the Revdex.com. To resolved the issue, we have written off the amount due. The patient will not receive...

another invoice from AFC. As for the question regarding the patient's credit report, our collection process is private and does not impact credit scores. This is our standard practice and has been confirmed in this patient's case. Again, no report, claim, or incident was reported so there is no impact on credit or credit scores. Based on our discussion with the patient, our confirmation that credit was not impacted, and the dismissal of the invoice, we believe we have addressed all of the concerns raised in this complaint. Please call me at the number below if you have any additional questions. Thank you! Dan R[redacted]