I must admit that when I was informed by Flagship One via e-mail, that my order would be delayed a cpl days due to technical details & after reading some rather negative reviews about their goods & services, I was a bit disappointed & concerned. But Jon Arcentales, who was very professional, thorough & courteous in our correspondence, assured me that all would be well. He e-mailed me, informing me when the ordered module would be shipped out, & I was very pleasantly surprised to see it arrive the next day in the afternoon. The refurbished item looked clean & in order. Mr. Arcentales assured me that the module was a "plug & play" item, requiring no extra instructions other than the basic installation procedure. I installed it on my vehicle & am very pleased to report that my van has never run better since I've owned it. I can't speak for others, & I am sincerely sorry for those who've had less than favorable experiences with this company. But I for one, am very satisfied with the goods & services of Flagship One.
I must admit that when I was informed by Flagship One via e-mail, that my order would be delayed a cpl days due to technical details & after reading some rather negative reviews about their goods & services, I was a bit disappointed & concerned. But Jon Arcentales, who was very professional, thorough & courteous in our correspondence, assured me that all would be well. He e-mailed me, informing me when the ordered module would be shipped out, & I was very pleasantly surprised to see it arrive the next day in the afternoon. The refurbished item looked clean & in order. Mr. Arcentales assured me that the module was a "plug & play" item, requiring no extra instructions other than the basic installation procedure. I installed it on my vehicle & am very pleased to report that my van has never run better since I've owned it. I can't speak for others, & I am sincerely sorry for those who've had less than favorable experiences with this company. But I for one, am very satisfied with the goods & services of Flagship One.