A-1 Building Management Reviews (2)
A-1 Building Management Rating
Description: Property Maintenance, Janitor Service, Cleaning Services
Address: 2501 E Chapman, Fullerton, California, United States, 92831
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www.a1buildingmanagement.com
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Review: After hiring A-1 Building Management for nightly janitorial needs and a weekly day-porter I began to notice their monthly invoices seemed to lack core details. I met with the GM, [redacted], to discuss my concerns. A couple days later A-1 Building Management provided me with 2 excel files outlining rates/costs associated with the night crew and the day-porter.
Immediately I noticed that the math did not add up and the rates were not what had been negotiated. I proceeded to check our building security cameras to verify the actual time the night crew spent onsite. On average they (4 individuals) were onsite between 2 - 2.5 hours maximum each evening. The invoice A-1 Building Management sent me reflected 3 hours for each individual all nights worked. I proceeded asked the day-porter how he was paid, to which he provided me with a invoice. The invoice reflected that the night crew and day-porter were in fact 1099 contract workers being paid a flat rate. This was even more interesting as the invoices additionally billed all taxes such as workers comp, vacation & sick leave, social security, etc. Upon these discoveries I called the GM, [redacted], in for a meeting to give him a chance to be honest with why I was being mislead and over billed. He continued to lie and I terminated the relationship. I am now left trying to get in touch with their AP/HR department to collect a refund.Desired Settlement: Desired Settlement: for Refund of over-payment based on fraudulent invoices.
Business
Response:
In response, As a policy, A1 Building start all new Employees on a 90 day probationary basis in order to evaluate your work. For the first 30 days we did indeed pay the day porter as a 1099 sub contractor. Our billing to [redacted] reflected a flat rate that reflected that fact. After the first 30 days we were confident that the Day ported was dedicated and his efforts merited full time employment . It was at that time that we billed [redacted] accordingly.
I explained that to [redacted]. Her response was a f bomb laced get out of my F-ing building you f----ing peace of [redacted] She then proceeded to charge us 50.00 per hour for 8 hr of video review to document the exact second we came in and left the facility. She deducted that from our bill .which is illegal. She refused to pay for additional requested services. . We lost hundreds if not thousands of dollars on that deal . and now she files a complaint with the Revdex.com I just hope that she find someone that she is happy with some day.
After hiring A-1 Building Management for nightly janitorial needs and a weekly day-porter I began to notice their monthly invoices seemed to lack core details. I met with the GM, [redacted], to discuss my concerns. A couple days later A-1 Building Management provided me with 2 excel files outlining rates/costs associated with the night crew and the day-porter.
Immediately I noticed that the math did not add up and the rates were not what had been negotiated. I proceeded to check our building security cameras to verify the actual time the night crew spent onsite. On average they (4 individuals) were onsite between 2 - 2.5 hours maximum each evening. The invoice A-1 Building Management sent me reflected 3 hours for each individual all nights worked. I proceeded asked the day-porter how he was paid, to which he provided me with a invoice. The invoice reflected that the night crew and day-porter were in fact 1099 contract workers being paid a flat rate. This was even more interesting as the invoices additionally billed all taxes such as workers comp, vacation & sick leave, social security, etc. Upon these discoveries I called the GM, [redacted], in for a meeting to give him a chance to be honest with why I was being mislead and over billed. He continued to lie and I terminated the relationship. I am now left trying to get in touch with their AP/HR department to collect a refund.