777 ELECTRONICS PLUS

Revdex.com spoke with [redacted] from the company and he stated that the consumer had the phone for weeks and before it was sold it was working perfectly fine [redacted] said he has no idea what the block is but it was not there before [redacted] said that there are signs all around the store that say all sales are final They offered to give the consumer a store credit but that was declined

Revdex.com spoke with [redacted] from the company and he stated that the consumer had the phone for 2 weeks and before it was sold it was working perfectly fine. [redacted] said he has no idea what the block is but it was not there before. [redacted] said that there are signs all around the store that say all sales are final....

They offered to give the consumer a store credit but that was declined.

Review: 777 Electronic Plus sold me a used [redacted] with a blocked IMEI number, meaning the company provider that the phone is with disabled the phone. I bought the phone on 08/14/14 for 356.02, $110 in cash and the rest on my credit card. I was using the phone until today (08/26/14) when I learned the phone had a service issue, I brought the device to a [redacted] store when I learned that there was a Blocked placed on the phone by the [redacted] company from the previous owner. I brought the phone back to the 777 Electronic Plus store and they told me that they would not give a refund of my money although they were the one who sold me unusable device.Desired Settlement: I want the full refund of my original purchase of 356.02

Business

Response:

Revdex.com spoke with [redacted] from the company and he stated that the consumer had the phone for 2 weeks and before it was sold it was working perfectly fine. [redacted] said he has no idea what the block is but it was not there before. [redacted] said that there are signs all around the store that say all sales are final. They offered to give the consumer a store credit but that was declined.