6 & Fix Heating & Cooling Reviews (%countItem)
6 & Fix Heating & Cooling Rating
Address: 9006 Glenwood Ave, Raleigh, North Carolina, United States, 27617
Phone: |
Show more...
|
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for 6 & Fix Heating & Cooling
Add new contacts
ADVERTISEMENT
Contracted company for duct cleaning. Following service, had to bring in another company for diagnostics. Dryer duct clogged. I want refund of $89
8/23/19. 6 & Fix was contracted to clean all ducts, including dryer ducts. The dryer wasn't working, so brought in ***. Diagnostics proved the dryer duct was clogged. *** charged me $89. I want 6 and Fix to refund $89.00, plus whatever remains of the yearlong contract for HVAC maintenance. 6 & Fix verbally promised $89 refund, now refuse to answer or return phone calls. I want to cancel my contract, recoup $89 and refund of $74.50 for 1/2 of maintenance service they will not fulfill.
$89 for *** charge $74.50 for remaining *** contract that 6 & Fix will not fulfill
The case has been resolved satisfactorily to both parties
We were made a ware of the customer hiring *** to diagnose the dryer after they left. As soon as it was made aware to us that there was still a blockage we went back out at no charge and fixed it. We also agree to pay the diagnostic fee of Sears. The check was cut and mailed 2 weeks after. The customer did receive it, but did not open the mail. We contacted the customer and she verified she received the check. There should be no complaint showing for this.
Complaint closed. Satisfactory to all parties. Contract is being honored