418 Dive Training Center Reviews (%countItem)
418 Dive Training Center Rating
Address: 11 E Mellen St, Hampton, Virginia, United States, 23663-1709
Phone: |
Show more...
|
Add contact information for 418 Dive Training Center
Add new contacts
ADVERTISEMENT
My wife and I paid in full for two scuba certifications after months of no scheduling a pool session was scheduled and then canceled. I went tdy for 6 months and returned with no guidence. Prior to changing locations for my job I requested a refund for the services not render. I contacted the owner and he apologized and told me it wouldn't be a problem for a refund. After a month of waiting I contacted again but the owner had a excuse every time why the refund was delayed. Over 5 months later he now ignore my phone calls, texts, or emails.
Product_Or_Service: Scuba certifications
Refund Full refund of the whole amount paid including the price for books and online course.
Mr. purchased diving certification classes in 2017. When we interviewed him and his wife, we specifically asked if they had any health concerns that would prevent them from diving and gave them a copy of our Diving Medical Questionnaire. After reading through that and seeing that it needed to be signed as a legal document, Mr. called me (in 2017) and informed me that his wife would not be medically able to dive. We then agreed that he would receive the Open Water Certification and Advanced Adventure Certification. then he disappeared for a year. We scheduled a pool session and Mr. did not show up for the session. That was 2018. We didn't hear from him again until 2019. In 2019 Mr. called and requested a refund for his classes.
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes imYes I did purchase the diving certs in the end of 2017. The business owner contacted me one time to schedule pool session after we finished the online class portion. On the day of the class in 2018 he canceled due to inclement weather. As for my wife we discussed a refund or transfer that money to give myself advance cert. I was on military orders for 6 months in oct 18 till mar 19. When I returned I was leaving the area and requested a refund which he agreed to on march 29 and told me on may 9 he was sending a check on the next monday or Tuesday. On June 24 19 he said he was sending a check to my new address.