My firm hired 3E Reserve to perform a study for a Condo Association we manage. 3E was given a down payment for this service with the commitment to have the study by 11.26.15. We had not received this study and were unable to get a hold of anyone at this organization until 12.18.15 when the owner left me a voicemail stating I would have it right after Christmas because he had surgery and his recovery time was longer than expected. As of 1.9.16 and numerous calls and emails still no study and a down payment of $1500.00 which no will have to be filed in small claims. It appears there is no staff and this is a one man show for operations. When selecting this company I did check references in which came back positive so I am not sure why we are having such a poor experience with this vendor. Would never use again after this.
My firm hired 3E Reserve to perform a study for a Condo Association we manage. 3E was given a down payment for this service with the commitment to have the study by 11.26.15. We had not received this study and were unable to get a hold of anyone at this organization until 12.18.15 when the owner left me a voicemail stating I would have it right after Christmas because he had surgery and his recovery time was longer than expected. As of 1.9.16 and numerous calls and emails still no study and a down payment of $1500.00 which no will have to be filed in small claims. It appears there is no staff and this is a one man show for operations. When selecting this company I did check references in which came back positive so I am not sure why we are having such a poor experience with this vendor. Would never use again after this.