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3D King Store

304 S Jones Blvd, Las Vegas, Nevada, United States, 89107-2623

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Reviews Online Retailer 3D King Store

3D King Store Reviews (%countItem)

Placed order for 2 pairs of shoes, it's been over a month. Reached out to company, promised refund, then asked to wait another 7 days for shoes
Purchased 2 pairs of shoes on website with credit card, waited 4 weeks. Finally made it to states, no additional tracking info. They could provide no info, I asked for a refund, they agreed if I waited until the end of May. June 2nd, I sent requesting my refund, they asked me to kindly wait 7 more days for delivery. I disputed the charge with my card company.

Desired Outcome

Refund my money and stop taking advantage of people

April,4,2020 my wife and I order 2 pairs of *** tennis shoes. The charge has gone though on our credit card, but we have recieved nothing.
No emails no phone calls and I have sent 3 different emails to them with no prevail.

Desired Outcome

I would like our shoes

I purchased merchandise from this company and learned later that shipping was going to be much longer than I expected. They will not provide a refund.
I made an online purchase on April 26th and followed up on May 5th regarding delivery time. I was provided with a time frame that involved 3-4 weeks or longer. I explained to them that this was unacceptable and that I wanted to cancel my order and get a refund since I had already paid for the order. They will not acknowledge my cancellation request and refund but instead just provide me with additional shipping info. I am attaching a document that contains the order and ensuing communications with this company.

Desired Outcome

I am not interested in receiving the merchandise due to the unreasonable amount of time it will take to get the merchandise. I simply like a refund for the item and the associated charges.

Customer Response • Jun 17, 2020

Mr.,

After repeated e-mails requesting to cancel my order due to the protracted amount of time it was taking to receive the merchandise that I ordered from 3D King Store.

Although it took some time, I believe that engaging you to contact them helped "motivate" them. Although they would not cancel my order, I did finally just receive the merchandise, so THANK YOU!

Respectfully

3D King store collects payment an can't deliver.
On April 6th ordered two pair of shoes from 3D King Store,shipped from Japan.There email stated package cleared customs on the 23rd of April.To be picked up by ***.*** has no pick information. 3D King store refuses to refund my payment.As well as others on there *** page.This company is a scam.

Desired Outcome

I want a refund for my order#*** of $112.16

Customer Response • May 28, 2020

to Better

Thank you for your interest in my case.I just wanted you to know my shoes showed up today and a refund of half was made in good faith.Thank you ***.

Ordered 2 pair of shoes
1 men 1 women both are to small, we used there chart. We have filled out the form that they said had to be filled out 5 times, they will not respond.
We have filed 3 complaints on there web site still no response.
We ordered shoes on 12-24-19
Order_Number:

Desired Outcome

Exchange Return shoes for bigger sizes. Or a refund.

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Address: 304 S Jones Blvd, Las Vegas, Nevada, United States, 89107-2623

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